Retail store

Slips, trips and falls, lifting and carrying heavy loads, and standing for long periods of time are just some of the ways that retail workers can be injured at work.

What are the risks?

The following are examples of some of the health and safety risks for people working in retail. Follow the links to find out more about these and also see our resources below to learn more about managing health and safety risks in your business. 

Under the Health and Safety at Work Act 2015 (HSWA), every business has a responsibility to ensure, as far as is reasonably practicable, the health and safety of workers and any others who could be who could be put at risk by the work of the business, such as customers, visitors, children and young people, or the general public.

First, you must always eliminate the risk where you’re reasonably able to. Where you’re not reasonably able to, then you need to consider what you can do to minimise the risk.

Where to go for more information

Retail New Zealand(external link) has information and resources for the retail trade. 

HASANZ (Health and Safety Association New Zealand)(external link) sets the standard for workplace health and safety services and advice.

ACC(external link) has resources available to help you manage hazards and prevent or reduce injuries in your workplace.

business.govt.nz(external link) has lots of tips for making your business better, while keeping your workers healthy and safe.